Send mass text messages

Send mass text messages

Best Mass Texting Services Of 2023

Jennifer Simonson
Kelly Main
Jennifer Simonson,  Kelly Main
Contributor,  Editor
Rob Watts

Reviewed By

Rob Watts

Editor

Updated: Jun 27, 2023, 1:09am

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors’ opinions or evaluations.

Businesses turn to bulk SMS messaging to break through the marketing noise and effectively reach leads and consumers. Short messaging service (SMS), or texting, is a simple, straightforward way to get your company’s message out to thousands of customers all at once.

While there are dozens of bulk texting software companies on the market to help businesses communicate with their customers, choosing the right one can be difficult. So we found the best bulk texting software companies for 2023.

We compared bulk texting software based on factors such as ease of use, cost and fees, customer support and features and functionality. The seven texting software companies below are the ones that made the cut.

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Show Summary

The Best Bulk Texting Software Of 2023

  • ClickSend: Best for value
  • Trumpia: Best for marketing campaigns
  • Textedly: Best for small businesses
  • Clickatell: Best for automated customer service
  • SendPulse: Best for businesses with international customers
  • TextMarks: Best for advanced support
  • BulkSMS: Best for contract-free texting

BEST FOR VALUE

ClickSend

4.8

Pricing from

2.38 cents per message

(under 2,000 messages)

Free trial available

Yes

Mobile app

Yes

ClickSend
Why We Picked It
Pros & Cons

BEST FOR MARKETING CAMPAIGNS

Trumpia

4.8

Pricing from

$94

per month

Free trial available

Yes

Mobile app

No

Trumpia
Why We Picked It
Pros & Cons

BEST FOR SMALL BUSINESSES

Textedly

4.8

Pricing from

$26

per month

Free trial available

Yes

Mobile app

No

Textedly
Why We Picked It
Pros & Cons

BEST FOR AUTOMATED CUSTOMER SERVICE

Clickatell

4.7

Pricing from

$11

per month

Free trial available

Yes

Mobile app

No

Clickatell
Why We Picked It
Pros & Cons

BEST FOR BUSINESSES WITH INTERNATIONAL CUSTOMERS

SendPulse

4.7

Pricing from

2.1 cents

per message

Free trial available

Ten SMS

Mobile app

Yes

SendPulse
Why We Picked It
Pros & Cons

BEST FOR ADVANCED SUPPORT

TextMarks

4.6

Pricing from

$219

per month

Free trial available

No

Mobile app

No

TextMarks
Why We Picked It
Pros & Cons

BEST FOR CONTRACT-FREE TEXTING

BulkSMS

4.6

Pricing from

Custom pricing

Free trial available

No

Mobile app

Yes

BulkSMS
Why We Picked It
Pros & Cons

Forbes Advisor Ratings

 

 

 

COMPANY FORBES ADVISOR RATING PRICING FROM FREE TRIAL AVAILABLE MOBILE APP LEARN MORE
ClickSend 4.8
4.5-removebg-preview-1 
2.38 cents per message (under 2,000 messages) Yes Yes View More

Trumpia 4.8
4.5-removebg-preview-1 
$94 per month Yes No View More

Textedly 4.8
4.5-removebg-preview-1 
$24 per month Yes No View More

Clickatell 4.7
4.5-removebg-preview-1 
$11 per month Yes No View More

SendPulse 4.7
4.5-removebg-preview-1 
2.1 cents per message Ten SMS Yes View More

TextMarks 4.6
4.5-removebg-preview-1 
$219 per month No No View More

BulkSMS 4.6
4.5-removebg-preview-1 
Custom pricing No Yes View More


Methodology

We examined bulk texting software based on factors important to businesses such as ease of use, cost and fees, customer support and features and functionality. We also looked at any extras that might be attractive to potential customers.

  • Ease of use: We prefer bulk texting platforms that are easy to set up and easy to use.
  • Pricing: We wanted to ensure business owners were paying a fair price, however, pricing is a confusing area when comparing bulk texting software. Many platforms offer different types of pricing. Some charge per text while others charge a monthly subscription fee.
  • Customer support: It is important to business owners to be able to immediately receive help when facing any hiccups with their business tools. As with any business platform, we prefer companies that offer the most available and reliable customer service.
  • Features and functionality: The primary goal of bulk text software is to be able to communicate with customers or would-be customers quickly and easily. To help facilitate that, we took into account features such as global texting capabilities, WebSMS, email-to-SMS and inbound SMS.

Frequently Asked Questions (FAQs)

What is SMS?

How can I use SMS to promote my business?

What is the difference between SMS and MMS?

What are the limitations to text messages?

Is bulk texting software secure?

What is a drip campaign?


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Information provided on Forbes Advisor is for educational purposes only. Your financial situation is unique and the products and services we review may not be right for your circumstances. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Performance information may have changed since the time of publication. Past performance is not indicative of future results.

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