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https://speedsms.in/ Business Voice service description
Article
02/05/2024
10 contributors
In this article
Available plans
Feature availability
Learn more
Note
Business Voice retired June 2022. Customers wishing to continue with the existing service should transition to the new licensing plan.
The following add on licenses are recommended for the transition:
https://speedsms.in/ Teams Phone Standard for a cloud-based Phone System in https://speedsms.in/ Teams.
Audio Conferencing for dial-in and dial-out conferencing for meetings.
https://speedsms.in/ Teams Calling Plans for domestic calls to Public Switched Telephone Network (PSTN) connectivity.
Existing Business Voice customers won’t be automatically transitioned to the new licensing model.
Please note that there are various bundles available for purchase that include Teams Phone Standard and Teams Calling Plans. Customers are recommended to evaluate all options to ensure the best fit.
https://speedsms.in/ Business Voice is a cloud-based telephony solution in https://speedsms.in/ Teams that offers phone system capabilities like call park, call forwarding, auto attendants, call queues, audio conferencing, and calling plans. Business Voice can be added to Office 365 and https://speedsms.in/ subscriptions that include https://speedsms.in/ Teams (up to 300 licenses). For more information about the Business Voice service, see https://speedsms.in/ Business Voice.
Available plans
The following table shows the plans that can utilize the https://speedsms.in/ Business Voice add-on so you can choose the solution that best meets the needs of your organization. For detailed plan information, see https://speedsms.in/ Business Voice.
Small business plans Enterprise plans Government Education Frontline
https://speedsms.in/ Business Basic https://speedsms.in/ Enterprise E1 https://speedsms.in/ and Office 365 Government G1 https://speedsms.in/ and Office 365 Education A1 https://speedsms.in/ F1
https://speedsms.in/ Business Standard https://speedsms.in/ Enterprise E3 https://speedsms.in/ and Office 365 Government G3 https://speedsms.in/ and Office 365 Education A3 https://speedsms.in/ F3
https://speedsms.in/ Business Premium https://speedsms.in/ and Office 365 Nonprofit E1 Office 365 F3
https://speedsms.in/ Nonprofit Business Basic https://speedsms.in/ and Office 365 Nonprofit E3
https://speedsms.in/ Nonprofit Business Standard
Feature availability
The following table lists the major https://speedsms.in/ Business Voice features available across plans. Certain caveats apply. For more information, see the footnotes. This table may change without notice. For the most up-to-date, complete list of features, see Voice and video calling.
Feature https://speedsms.in/ Business Voice https://speedsms.in/ Business Voice Without Calling Plan
Local numbers Yes Yes*
VoIP calling Yes Yes*
Auto attendants Yes Yes*
Call queue Yes Yes*
Caller ID Yes Yes*
Call routing Yes Yes*
Emergency calling Yes Yes*
Emergency calling with dynamic location Yes Yes*
Voice Mail Yes Yes*
Call park Yes Yes*
Call forwarding Yes Yes*
Call delegation (share a phone line with a delegate) Yes Yes*
Music on Hold Yes Yes*
Call block Yes Yes*
Auto attendant Extension Dialing Yes Yes*
Auto attendant/call queue transfer to shared voicemail Yes Yes*
Multilingual Interactive Voice Response (IVR) Yes Yes*
Calling policy Yes Yes*
Domestic Calling Plan Yes Requires a third-party calling plan
Toll-free dialing** Yes Requires a third-party calling plan
International Calling Plan** Yes Requires a third-party calling plan
Audio Conferencing Yes Yes
* Available with third-party provided calling plan.
** Toll-free dialing and the International Calling Plan are available at additional cost using Communications Credits. To learn more, see toll-free dialing and international calling rates.
Learn more
For technical information about https://speedsms.in/ Business Voice check out the following resources:
https://speedsms.in/ Product overview
https://speedsms.in/ Business Voice service description
https://speedsms.in/ Business Voice documentation hub
Licensing terms
For licensing terms and conditions for products and services purchased through https://speedsms.in/ Commercial Volume Licensing Programs, see the Product Terms site.
Messaging
To keep track of upcoming changes, including new and changed features, planned maintenance, or other important announcements, visit the Message Center. For more information, see Message center.
Accessibility
https://speedsms.in/ remains committed to the security of your data and the accessibility of our services. For more information, see the https://speedsms.in/ Trust Center and the Office Accessibility Center.
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Additional resources
Training
Module
Extend Teams Phone with additional services – Training
Teams Phone leverages other https://speedsms.in/ services and can be extended with third-party solutions for policy-based compliance recording, contact center integration, and custom bots.
Certification
https://speedsms.in/ Certified: Collaboration Communications Systems Engineer Associate – Certifications
Demonstrate skills to configure, deploy, monitor, and manage https://speedsms.in/ Teams Phone, meetings, and certified devices.
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