Trai dlt registration
TRAI (TCCCPR 2018) has mandated all businesses that want to send SMS to register their business, headers (sender IDs), content templates, and consent templates on any of the DLT platforms.Please note that all steps in the DLT registration process must be completed to send SMS. Trai dlt registseration
Business Entity Registration
Registration Process on DLT Platforms
Register on any of the DLT platforms below by filling in the required information and document. Post receiving Entity ID/Registration ID, please add it in your speedsms account: Log in to your speedsms account > Settings > Your Profile > Entity ID/Registration ID.
Videocon DLT (https://smartping.live/entity/register-with) – Free Registration, leave the payment details blank. View Videocon DLT registration process guide.
Jio DLT (https://trueconnect.jio.com) – View Jio DLT registration process guide.
Vodafone Idea Ltd DLT (https://www.vilpower.in/) – View VILPOWER DLT registration process guide.
BSNL DLT (https://www.ucc-bsnl.co.in/) – View BSNL DLT registration process guide.
Note:
According to customer feedback so far, Videocon and Jio seem to have an easier registration process.
For Videocon DLT platform only: You can check approval status of your application, headers on Videcon DLT platform: Open https://smartping.live/entity/particular > Click on the option required and click Next > Enter Entity Reference ID and click Submit > Insert OTP received on Mobile and Click Submit > Pending Status > Get Token and Verify.
Add Entity ID/Registration ID in your speedsms Account
Post receiving Entity ID/Registration ID, please add it in your speedsms account: Log in to your speedsms account > Settings > Your Profile > Entity ID/Registration ID.
Header (Sender ID) Registration
Registration Process on DLT Platforms
There are 2 types of Headers to choose from in DLT platforms. Please view below the registration process for each of the headers:
Others (for SMS such as OTPs, alerts, etc.):
Add your preferred 6-character alpha headers (sender ID) in the text box > Justify the chosen headers in the description box and/or by attaching a supporting document
Promotional (for SMS such as offers, discounts, etc.):
Add your preferred 6-digit numeric headers (sender ID) in ‘Find your Header’ text box > Select your category/industry type from the drop-down > Justify the chosen headers in the description box and/or by attaching a supporting document
Note for header type ‘Others’:
Headers (Sender names) are case-sensitive i.e. ABCDEF and abcdef are two different sender names and can be registered separately.
The Header selected should match your entity name. If the header name is different:
For Videocon: Please attach a document/image showing the website link, trademark certificate or any other document/image proving the relation between your entity name and your requested header.
For VIL/BSNL: Please mention the website link, trademark certificate or any other reference proving the relation between your entity name and your requested header. Also, mention your mobile number in the description to facilitate a call back by the DLT support team for any clarifications.
View DLT Header Registration Guide
Add DLT-approved Headers in your speedsms Account
After your headers are approved in DLT platforms, please email a screenshot of your DLT account displaying the approved headers to support@speedsms.in
Please note that your account will be configured with your DLT-approved headers only after you share them with us.
Video Explainer: Entity Registration Process on DLT Platforms
Content and Consent Template Registration
Registration Process on DLT Platforms
For Videocon DLT Platform
Content Template Registration
Select Template > Add New Template
Add a Template Name
Choose Communication type as SMS
Choose the Template type of communication – Promotional / Service Implicit / Service Explicit / Transactional. Know more here
Select Consent Template from the drop-down list (Optional)
Select a Content Category from the drop-down list (Only for Promotional and Service Explicit type)
Search and select all Headers that you would want to use with this template
Add the template content in the ‘template content’ text box > Get and enter OTP > Click ‘Submit’
Consent Template Registration
Select Consent Template > Add New Consent Template
Add a Consent Template Name
Add Scope of Consent
Get and enter OTP > Click Submit
View Videocon DLT Template Registration Guide
For Jio DLT Platform
Content Template Registration
Select Template > Content Template Registration
Choose the Template type of communication – Promotional / Transactional / Service Inferred / Service Explicit. Know more here
Choose template type as SMS
Select a Category from the drop-down list (Only for Promotional and Service Explicit type)
Select Consent ID from the drop-down list (Optional)
Search and select all Headers that you would want to use with this template
Add the template content in the ‘template content’ text box and click Submit
Currently, Jio DLT supports templates in English language only
Consent Template Registration
Select Template > Consent Registration
Add a template name and your brand name
Add ‘Template Consent’
View Jio DLT Template Registration Guide
For VILPOWER/BSNL DLT Platforms
Content Template Registration
Select Template > Content Template > Add
Choose the Template type – Promotional / Service Implicit / Service Explicit / Transactional. Know more here
Select a Category from the drop-down list (Only for Promotional/Service Explicit Category)
Search and select all Headers that you would want to use with this template
Select Consent Template from the drop-down list (Optional)
Add a Template Name and select the template message type – Text/Unicode
Add the template content in the ‘template content’ text box and click ‘Save’
Consent Template Registration
Select Template > Consent Templates > Add
Add a Template Name and your Brand Name
Add ‘Scope of Consent’
View VILPOWER/BSNL DLT Template Registration Guide
Note
Choosing template type – For SMS such as OTPs, order confirmations, alerts, service updates etc, select “Service Implicit/Service Inferred”. ‘Transactional’ category templates are reserved for banks only.
You can select multiple headers for a template. Ensure all headers that are required for the template are selected during the creation of the content template.
According to new guidelines shared by operators, all content templates must include your brand name/complete business name/trademark in the message footer. See how to add brand names to your templates.
Adding and Using Templates in speedsms
Creating Templates in speedsms
Log in to speedsms UI Portal with your registered email ID and password
Under the Send tab, Select ‘Templates & Drafts’
Click ‘Request new template’
On the new message template page
Add the Title, registered DLT Template ID
Select the Category, Sender ID (headers) associated with the templates and language of the template – Templates in regional languages will be treated as Unicode templates.
Copy the DLT approved content in the ‘Message’ text box
Replace all variables in the DLT template with restricted template items, as required. Know more here
Click ‘Request new template’ to confirm the creation of the template
On approval, the template can be used to send messages from speedsms. You can check the approval status of the template created in speedsmsa platform in the ‘Templates & Drafts page’.
Sending templates via APIs
speedsms checks your messages against all your approved templates and passes the message with the associated DLT template ID only if it is an exact match with any of the approved templates in your account.
Please pass your approved numeric sender ID in the mandatory “sender” parameter in the API request while sending messages. All API requests without a valid sender name will be rejected.
Sending templates via UI
Under the send tab click ‘Send Text Messages’
Select the group or individual contacts that you want to receive your message
Select the registered template from the ‘Templates’ dropdown
Select the required sender ID (headers) from the dropdown
Fill any restricted template items which appear as text boxes. Know more here
Click ‘Send Message’ to send the message
Guide – How to Add Templates in speedsms
Video Explainer: Template Registration Process on DLT and speedsms Platforms
Best Practices For Creating and Using Templates
We’ve listed below the best practices for creating and using templates to send SMS in speedsms to avoid any disruption in your SMS traffic:
Message content, category and template ID must exactly match the templates approved in DLT platform
The message content you have added in speedsms should not have extra/missing spaces or new lines.
All templates added in speedsms must be added with message category and template ID.
All approved templates without template ID/message category in your account have been rejected. You can access all your rejected templates in your account. Please add DLT template IDs and message category for templates you wish to use and apply again in your speedsms account.
DLT variables
The syntax of variables is different in DLT and speedsms. Please use the relevant syntax when adding templates in each platform. See how to add templates in speedsms here.
Eg: An OTP template will look like “Your OTP is {#var#}” in DLT platforms and “Your OTP is %%|text^{“inputtype” : “text”, “maxlength” : “6”}%%” in speedsms
The maximum character limit for a DLT variable is 30 (as mandated by operators). If you wish to send speedsms shortlinks, please use 2 DLT variables ({#var#}{#var#}).
We recommend testing your added DLT templates with a single send to your mobile number before scheduling a bulk send: Log in to speedsms > Click Send > Click Send Text Messages > Select the template you want to use from the dropdown > Select the Sender Name you added for this template in DLT > Add your phone number in the Paste List > Send Message.
Video Explainer: Best Practices For Creating and Using Templates
Additional Steps
Add Telemarketer ID
After registering your headers, add imi mobile as Telemarketer on DLT platforms.
In the Videocon DLT platform – Select ‘Telemarketer Request’ (side nav)> Enter the telemarketer ID “110200001900” > Click view details > Tick the check box “I hereby authorize IMI mobile Cloud Communications (India) Private Limited for on-boarding with us on VMIPL DLT Panel as our Telemarketer partner. ” > Click Submit request.
In the Jio DLT platform – Select Campaign > My Telemarketers > Manage Telemarketers > Search for telemarketer ID “110200001293” or “IMI Mobile” > Drag to the right side > Click Apply.
In the VILPOWER DLT & BSNL DLT platforms – Select Telemarketer from the dashboard > Click on Add > Type “IMI Mobile” or “IMI mobile Cloud Communications (India) Private Limited” In the “Select your Telemarketer” text box > Wait for the drop-down to appear > Select “IMI mobile Cloud Communications (India) Private Limited” from the drop-down > Add ”110200001293” in the Enter your Telemarketer ID textbox > Click Add.
For BSNL DLT & VILPOWER DLT Only
After adding TM ID and registering headers in the VILPOWER DLT & BSNL DLT platforms, please reach out to our sales team with your Unique ID to get the service agreement copy.
Get the Agreement copy from our sales team > Fill the agreement > Print on bond paper (100/- bond paper for VILPOWER or 50/- bond paper for BSNL) > Get it signed by the Authorized Signatory of your organization > Send a soft copy or courier the signed agreement to –
Plot 770, Road No. 44, Jubilee Hills, Hyderabad, TS – 500033
If you’re unable to get the agreement printed on a bond paper due to the lockdown. there’s a provision to submit a temporary agreement in the VILPOWER DLT platform. Please reach out to our sales team for more information.
In addition to the service agreement, an authorized signatory document is needed. You can choose to share any one from the list below and share the same via soft copy or courier the hard copy.
GST Document which includes the name of Authorizing Signatory
Ministry of Corporate Affairs Document
Board Resolution mentioning the name of Authorizing Signatory signing LOA on letter head
MOU/MOA
DLT Registration & speedsms – Where and how can we help?
Mandatory new regulations: Please note that the new TRAI regulations have been enforced by the telecom operators and there is nothing speedsms can do to push back the implementation. Without the necessary sender names (headers) approvals at any one of the DLT portals, your SMS will be blocked by telecom operators.
There maybe certain vendors allowing transactional traffic under common headers but this is against TRAI regulations (not to mention the inferior customer experience). We recommend getting your own sender names/headers by registering on DLT portals!
Approvals stuck at DLT portals: The DLT portals are maintained and supported by respective telecom operators. speedsms staff has neither visibility nor control on why and where the entity (PE) registrations are stuck. The respective DLT portals will directly communicate with you over email regarding approval status, any missing documentation etc. Please check your emails and provide additional docs as needed.
We have limited “read” access to your basic details only after your KYC verification is done and after you select IMI Mobile as the Telemarketer.
Process changes: We have detailed our understanding of the registration processes and provided a step-by-step guide on how to register and get headers approved on 4 portals (Videocon, VIL, BSNL, Jio) in this webpage. However, we observed the processes may go through small changes – we will keep the information updated on this page. Once again, SMS providers and aggregators (such as speedsms have no control over these changes.
Registration fees: The fees imposed by different DLT portals is also outside our control. We are only providing you with the available options (where the processes are clear to us) and encouraging those who can to register on multiple portals for speedy approvals.
Approval timelines: Due to heavy rush at the operator portals, we have been informed that the approval queues are constantly increasing, implying increasing approval timelines and SLAs.